How the tyranny of digital access is playing out for vaccine seekers

Vaccine, digital divide,
Amid criticism over the CoWIN portal and its functioning, the government has claimed success over its vaccination drive | Image - Eunice Dhivya

Soon after India opened up registration for COVID vaccination for people aged above 18 years on April 28, Berty Thomas, a 33-year-old Chennai-based investment banker, tried to register on the government’s website for vaccine registration, CoWIN, but he could hardly find any slot.

After searching endlessly on the portal, Thomas realised that this was a problem that millions of people across the country were facing, and so, he came up with a solution.

Thomas, who had developed software development as a hobby, leveraged the recently opened up CoWIN......