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In a blog post, Microsoft corporate vice president for Xbox Dave McCarthy outlined additional steps the company is now taking to improve its age verification systems and to ensure that parents are involved in the creation of child accounts for the service.

Microsoft reports outage for Teams, Outlook, other services around world


Microsoft said it’s seeing some improvement to problems with its online services including the Teams messaging platform and Outlook email system after users in India and around the world reported outages on Wednesday (January 25).

In a status update, the tech company reported service degradation for a number of its Microsoft 365 services.

Thousands of users reported problems with Teams, Outlook, the Azure cloud computing service and XBox Live online gaming service early Wednesday on the Downdetector website, which tracks outage reports. Many users also took to social media to complain that services were down.

Also read: Recession fears? Microsoft to sack 10,000 employees

By later in the morning, Downdetector showed the number of reports had dropped considerably.

“We’re continuing to monitor the recovery across the service and some customers are reporting mitigation,” the Microsoft 365 Status Twitter account said.

“We’re also connecting the service to additional infrastructure to expedite the recovery process.”

Also read: Microsoft to invest Rs 16k Cr to set up 3 more data centres in Hyderabad

It tweeted earlier that it had isolated the problem to a “networking configuration issue” and that a network change suspected to be causing the problem was rolled back.

It comes after Microsoft reported Tuesday that its quarterly profit fell 12%, reflecting economic uncertainty that the company said led to its decision this month to cut 10,000 workers.

(With agency inputs)

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