Air tickets booked for travel till May 3 must be refunded: Govt

Domestic airlines have decided not to give refunds in cash for cancelled flights due to the lockdown and instead issue credit for future travel

Domestic airlines had decided not to refund the cash for tickets booked, but instead issue credit for future travel. Representational image: PTI

The Civil Aviation Ministry on Thursday (April 16) said the passengers who had booked flight tickets during the first phase of the lockdown for travel up to May 3 must get a full refund if they ask for it from airlines, without any cancellation charges.

Several passengers have been complaining on social media as domestic airlines have decided not to give refunds in cash for cancelled flights due to the lockdown and instead issue credit for future travel.

India imposed the first phase of the lockdown from March 25 to April 14 to curb the spread of COVID-19. The second phase of the lockdown is from April 15 to March 3.

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