Gmail facing disruptions, Google is 'investigating'

Google said it is investigating reports of an issue with Gmail after the users of the popular email service started facing disruptions since Thursday (August 20) morning. The issues being faced by users are their inability to log in, add attachments, and receive messages, reports said.

The IT giant, however, has not specified a reason for the outage that seems to be affecting some users in various parts of the globe, including India.

The GSuite status dashboard, which provides performance information on various Google services, said earlier in the day that the company is “investigating reports of an issue with Gmail.” In its latest update at 2:08 pm, it said: “Our team is continuing to investigate this issue.”

As per the dashboard, services like Google Drive, Google Docs, and Google Meet have also been affected.

Stating that it will provide an update shortly detailing when it expects to resolve the problem, the company said there is disruption in sending e-mails, Meet recording, creating files in Drive, posting message in Google Chat, among others.

While the company did not specify details around how many users were impacted and their locations, data from DownDetector (which provides outage updates on various online platforms) showed users from various parts of the globe, including India, were affected.

Users in various posts on DownDetector said they were facing issues around logins, adding attachments, and receiving messages.