Ride-hailing firm Ola has integrated its emergency button with the Bengaluru police’s safety application.
In a move to safeguard the travellers during emergencies, the company has intergraded the emergency button with the Bengaluru police’s safety app, Suraksha, where it will share the details of the rider, including driver and car details.
This will help the rider call the police directly via 100. While this is activated, the police can keep a track of the customer riding and have real-time access to the vehicle’s GPS. This move will help the police to act swiftly and alert the nearest police team and respond to the customer seeking help quickly.
Further, the Ola’s Safety Response Team will also immediately contact the customer and provide on-phone assistance until the customer’s safety is concerned.
According to reports, Ola is also exploring a similar possibility across the country. This move was first implemented in Hyderabad with the help of Hyderabad City police.
Meanwhile, Uber has also launched a similar safety partnership with Delhi police which will help the riders seek police help in case of emergency.
(With inputs from agencies)